Shipping & Delivery Information


Last Updated 7th June 2021.

Sales of the exclusive festival releases are operated by Mail Marketing (UK) Limited (we). We are registered in Scotland under company number SC171868. Our registered office is at 42 Methil Street, Glasgow, Scotland G14 0SZ.

As a result of Brexit, additional charges will be applied to all orders shipping to countries within the EU. These will include a £4.50 (including UK VAT) Brexit Surcharge from our courier, and an additional £6 (including UK VAT) for Customs Clearance that is payable at checkout. These will show as a handling charge in your order. Please note that packages above €150 may be liable to additional import charges on delivery which will be payable by the customer.

Orders for delivery to addresses in Spain and Finland will not include VAT at the checkout, with taxes due to be paid by the customer upon delivery.

We are currently unable to ship whisky products to France, Greece, Hungary, Italy, Poland, Romania, Slovakia, Sweden and Turkey. If you reside in any of these countries but wish to ship orders to another country within the EU (or other countries that we fulfil to) that is still possible. Simply fill in your billing address as normal at checkout and select to deliver to a different address. Orders of merchandise only can be delivered to addresses within France, Greece, Hungary, Italy, Poland, Romania, Slovakia, Sweden and Turkey.

The distillery online shop (The Laddie Shop) continues to ship to the following States within the USA for Distillery Exclusives and other select releases not available through the Reserve Bar network:

Alaska, California, Connecticut, Delaware, District of Columbia, Florida, Idaho, Louisiana, Maine, Maryland, Massachusetts, Nebraska, New Jersey, New Mexico, New York, Oregon, Rhode Island, Texas, Vermont, Virginia, Wyoming.

All prices for products will be displayed in GBP. Orders will be subject to taxes, shipping costs and shipping taxes. These are based on your basket contents and can be viewed prior to purchase within the basket and/ or the checkout.

We can currently ship to:

Australia, Canada (Alberta only), Hong Kong SAR (China), India, Isle of Man, Israel, Japan, Macao SAR (China), Malaysia, New Zealand, Singapore, South Africa, South Korea, Taiwan (China), Thailand, Turkey, Ukraine, United Arab Emirates and the United Kingdom.

We are currently unable to ship whisky products to Brazil, China, Cyprus, India, Ukraine and United Arab Emirates. If you reside in any of these countries but wish to ship orders to other countries that we fulfil to, that is still possible. Simply fill in your billing address as normal at checkout and select to deliver to a different address. Orders of merchandise only can be delivered to addresses within Brazil, China, Cyprus, India, Ukraine and United Arab Emirates.

Standard shipping timescales by delivery destination are as follows but are not guaranteed:

UK – up to 7 working days
EU – up to 14 working days
ROW – 14 to 20 working days

Deliveries are made during business hours on Monday to Friday. To ensure prompt delivery, someone must be present to sign for the parcel. If no-one is available to sign for the parcel, our delivery company will leave a contact card with instructions for you to call your local depot. If you do not call your local depot, the parcel will be returned to us after a week – the cost of which will be passed on to the you. If the parcel is returned to us and you do not wish us to re-send it, only the cost of the product minus the initial delivery charge and the return charge will be refunded. To re-send the parcel will incur a further delivery charge. Please contact the local depot / post office as soon as a card is received to re-arrange delivery or collection.

For any single malt releases sold by ballot, general delivery and shipping information applies with respect to shipping destinations, taxes, timescales and advice. However, due to the nature of the ballot entry and purchase process, we are unable to combine orders of general release products from the Laddie Shop with balloted releases. All successful ballot entries will be automatically processed as a unique transaction, pre-authorised by customers in advance. Please see our Terms and Conditions of Sale for further details.

Countries & US States we can currently ship to


Countries & States we can currently ship to


⁃ Alaska AK
⁃ California CA
⁃ Conneticut CT
⁃ Delaware DE
⁃ District of Columbia DC
⁃ Florida FL
⁃ Idaho ID
⁃ Louisiana LA
⁃ Maine ME
⁃ Maryland MD
⁃ Massachusetts MA
⁃ Nebraska NE
⁃ New Jersey NJ
⁃ New Mexico NM
⁃ New York NY
⁃ Oregon OR
⁃ Rhode Island RI
⁃ Texas TX
⁃ Vermont VT
⁃ Virginia VA
⁃ Wyoming WY

⁃ Austria
⁃ Belgium
⁃ Bulgaria
⁃ The Czech Republic
⁃ Denmark
⁃ Estonia
⁃ France (Non-alcoholic products only)
⁃ Finland
⁃ Germany
⁃ Greece (Non-alcoholic products only)
⁃ Hungary
⁃ Ireland
⁃ Italy (Non-alcoholic products only)
⁃ Latvia
⁃ Lithuania
⁃ Luxembourg
⁃ The Netherlands
⁃ Noway
⁃ Poland (Non-alcoholic products only)
⁃ Portugal
⁃ Romania
⁃ Slovenia
⁃ Slovakia (Non-alcoholic products only)
⁃ Spain (Non-alcoholic products only)
⁃ Switzerland
⁃ Sweden (Non-alcoholic products only)

⁃ Australia
⁃ Brazil
⁃ Canada (Alberta)
⁃ Cyprus
⁃ Hong Kong SAR (China)
⁃ India
⁃ Isle of Man
⁃ Israel
⁃ Japan
⁃ Macao SAR (China)
⁃ Malaysia
⁃ New Zealand
⁃ Singapore
⁃ South Africa
⁃ South Korea
⁃ Taiwan (China)
⁃ Thailand
⁃ Turkey
⁃ Ukraine
⁃ United Arab Emirates
⁃ United Kingdom

Bruichladdich Distillery
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We encourage you to enjoy our single malts responsibly.