Customer service
Ordering
The prices are those of the Bruichladdich Shop, Islay.
This is a service for customers of the www.bruichladdich.com site: as well as the current range of distillery bottlings there are some exclusive web bottlings, clothing and extra bits, all items are despatched direct from the distillery shop on Islay. The prices quoted are from the distillery retail shop - it may be worth checking with other mainland specialists for special offers and prices. With regret we cannot ship Alcohol items to the USA, Canada, Norway, Sweden and Switzerland due to our carrier/customs restrictions.
Click on any items that you wish to buy, and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
Order Follow Up
Once an order is placed, you will receive an automatic email response, letting you know that your order has reached us securely and confirming the order details.
We accept credit card payments thru SagePay.
No person under the age of 18 years (or 21 years for USA) may place an order.
If you wish to cancel your order prior to despatch of the goods you have up to 7 working days, after the date of placing your order, to cancel by contacting us by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will reimburse you within 48 hours of receiving your cancellation request.
